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All returns for any reason must be agreed with NHL Pharmacy. 

Any unwanted goods can be returned for full refund within 3 working days of receipt.

Refunds will only be made if the products are returned in good condition, in undamaged packaging unopened with any security labels undamaged and intact. 

Customers should contact our Customer Services Department on 01772 870095 to obtain an Authorised Returns Number before they are returned.

The customer will be responsible for any return postage costs unless goods are faulty or received in error.   

We do not accept responsibility for returned goods getting lost in the post so you may wish to choose a tracked service for your peace of mind.