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Complaints Procedure

We want you to be delighted with the services you receive from NEW HALL LANE Pharmacy, if you are pleased with our services please tell your friends. If for any reason, you are unhappy with any of the pharmacy services or products we have provided you with, you can contact the Superintendent Mr Sajeel Abrar directly on his email address info@nhlpharmacy.co.uk or by telephoning the customer care line and asking to talk to him directly.

We also welcomes any general comments about the services we provide and any suggestions of ways in which we can improve our services to you, so please let us know of any improvements you believe we can make. If you wish to write to us, you can at the address below:

NHL Pharmacy
270 New Hall Lane,
Preston, United Kingdom
PR1 4ST
Tel: 01772 870 095 (Mon - Fri  7:30am - 10:30pm)

Private Online Treatement Service Complaints Procedure
NHL Pharmacy Private Online Treatement Service has a written complaints policy and procedure. We aim to respond to all formal written complaints within five working days of receiving them.

To make a complaint please write to;
NHL Pharmacy
270 New Hall Lane,
Preston, United Kingdom
PR1 4ST
Tel: 01772 870 095 (Mon - Fri  7:30am - 10:30pm)